About Me

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The name describes my demeanour and voice! I love narrowboating and that is why this blog is mainly about the boat and our interaction with it. I have been keeping a log for Sonflower ever since we bought her and moved onto her as our main residence. Some incidents in our boating life have been hilarious, some scary and some down right dangerous. I cannot tell what will come in the future but you can now share them! The crew are an 'ordinary' couple. The Best Mate and I.

Friday, 7 December 2012

(Stealth) Mooring Fee Increase

Those of you with a long memory will know that in September I posted to let you know that I wrote to Canal and River Trust about this issue.

Today I got a reply.

The reply was written yesterday, 59 working days after the date of my letter.

Apart from confirming the facts the reply did not address my concerns at all.

I have asked, for the second time, for the complaint to be elevated to "the second level".

How do you think I will get on?


eeyore said...

13 working days and counting.

eeyore said...

I miscalculated: CaRT were closed from 19th December 2012 to 2 January 2013 so they do not count any of this period as a working day.

I had a call today from the "second level" manager who is dealing with the complaint. Response is expected by 14 January.