Those of you with a long memory will know that in September I posted to let you know that I wrote to Canal and River Trust about this issue.
Today I got a reply.
The reply was written yesterday, 59 working days after the date of my letter.
Apart from confirming the facts the reply did not address my concerns at all.
I have asked, for the second time, for the complaint to be elevated to "the second level".
How do you think I will get on?
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